About Exness — what changes, and what is left alone — Oman

A venue revises its documents, its instrument list and the names of its platforms. The account number, the closed history and the positions already open are not revised with them.

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100+ instruments · Founded 2008

A venue changes around an account far more often than an account changes. Terms documents get a new edition, instruments enter and leave the list, a platform is renamed or superseded by a newer build. None of that rewrites the account itself: the number, the currency it is denominated in, the closed history and the positions already open carry across. What changes is what can be done next — and it is announced in the client area before it applies.

What a change on the venue side reaches

A new edition of the terms documents replaces the previous edition; the account it applies to is the same account.
An instrument can enter or leave the list, which changes what can be opened next rather than what is already open.
A platform can be renamed or superseded by a newer build while the credentials behind it stay the same.
Contract specifications and trading hours are published per instrument and revised per instrument, not all at once.
The account number, the currency the account is denominated in and the closed trade history carry across every such change.
Notice of a change appears in the client area and at the address the account was opened with.

A change on the venue side, item by item

What changed	Where it becomes visible first	What it does not rewrite
A new edition of the terms documents	The document list in the client area, carrying its own date	The account number and everything already closed
An instrument added to or dropped from the list	The instrument list in the terminal after it reconnects	A position already open in that instrument
A platform renamed or superseded by a newer build	The download page and the list of platforms	The credentials and the account the platform connects to
A contract specification revised	The specification window of that one instrument	The recorded entry of a position opened earlier
A support channel moved	The contact page and the client area	The record of requests sent before the move

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Where a change is announced, and where it becomes visible

Announcement and effect arrive in different places and at different times. A revised document set appears in the client area with a date attached to the edition. A revised instrument list appears in the terminal, and only once that terminal has reconnected and refreshed what the server offers.

Because of that order, a change can be in force on the venue side and still invisible in a program that has been left open since yesterday. The program is showing what it last received, which is a statement about the copy on that computer rather than about the account.

The parts of an account that are never rewritten

Four things are recorded once and then only referred to: the account number, the currency the account is denominated in, the entries of positions that have already closed, and the recorded entry of a position that is still open. Everything the venue publishes is applied on top of those, not into them.

This is what makes a change of edition readable at all. If the terms of an account could reach backwards into its closed history, no figure in that history would mean anything after the next revision.

Why an installed program can disagree with the venue for a while

A symbol list, a contract specification and a set of trading hours are pulled from the server when a terminal connects and are kept until it connects again. Two computers logged into one account on the same day can therefore show different instrument lists, and neither of them is wrong about the account.

The same lag explains a title bar that still carries a previous platform name after a rename: the name belongs to the build that was installed, and it changes when that build is replaced.

Working out what a change on the venue side actually touches

Read what changed: the document set, the instrument list, a contract specification, or the name of a platform.
Establish whether it applies to new orders only, or also to positions already open.
Reconnect the terminal so that the symbol list and the specifications are refreshed from the server.
Confirm the account number and the account currency are unchanged — every other figure is recorded against them.
Compare the closed history before and after: a new edition does not reach entries that are already closed.

A change that appears to have altered a closed entry is a display or time-zone difference, not a revision.

What a change of edition can and cannot reach

Part of the account	Can a venue-side change alter it?
Account number	No
Currency the account is denominated in	No — it is set when the account is opened
Closed trade history	No
Recorded entry of a position already open	No
Which instruments can be opened next	Yes
Which platforms are offered for download	Yes
The edition of the terms documents that applies	Yes, carrying a new date

The first four are the anchor an account is read against; the last three describe what can be done next.

Frequently asked questions

Does the account number change when a broker publishes new terms?

No. A new edition of the document set applies to the same account. The number, the currency the account is denominated in and the closed history are recorded once and are referred to, not rewritten.

What happens to an open position when an instrument leaves the instrument list?

The recorded entry of that position is unchanged. What a change to the list governs is what can be opened next in that instrument, so the practical question is about new orders rather than about the existing one.

Where does a change to the document set appear first?

In the client area, in the list of documents, where each edition carries its own date. The effect of the change appears later in the terminal, once it has reconnected.

Why do two computers show different instrument lists on the same account?

Because each terminal keeps the symbol list and the specifications it received when it last connected. The one that has been open longer is showing older information about the venue, not a different account.

Does a renamed platform mean a new account has to be opened?

No. A platform name belongs to the software build; the account it connects to, and the credentials used to reach it, are separate from that name.

Can the currency an account is denominated in be changed later?

It is set when the account is opened and every figure on that account is recorded against it, which is why a different denomination is a matter of a different account rather than an edit to the existing one.

Awards & recognition

Exness has been recognised at industry events organised by Finance Magnates and other bodies. Each entry links to the relevant Finance Magnates listing, where the award category, organiser and year can be verified. Awards refer to past events and are not a guarantee of future results — trading carries a high risk of losing money.

Best Trading Conditions — UF Awards MEA, iFX EXPO Dubai (2026). View award source
Best Broker MEA & Most Trusted Broker MEA — iFX EXPO Dubai (2025). View award source
Most Client-Oriented Broker — Forex Expo Dubai (2025). View award source
Best Global Multi-Asset Broker — Smart Vision Summit South Africa (2025). View award source
Best Multi-Asset Broker — African Fintech Summit (2025). View award source
Awards for Trust & Trading Conditions — Smart Vision Summit Bahrain (2025). View award source
Best Retail FX Broker — Finance Magnates London Summit (2024). View award source
Most Trusted Broker MEA — iFX EXPO Dubai (2024). View award source
Best Global Multi-Asset Broker — Forex Expo Dubai (2023). View award source